Ramil delos Santos
Ramil really likes working with the elderly. He is a very caring person who also has great management and business skills. This has allowed him to develop a compassionate culture within Newport Heights Manor, and build a staff that really focuses on the care and well-being of the residents.
Teaming with his wife, Cybele Magtibay, LVN (also a licensed RCFE administrator), they are meticulous managers who pay great attention to detail and good practices. It is important to them that every person is treated as a valuable individual with their own specific needs and desires. They hire talented people who have compassion for others and they know how to motivate them. This leads to the critical, mutual trust that is shared among management, staff, residents and their family members.
On the lighter side, Ramil enjoys socializing with seniors. He enjoys hearing of their experiences and feels they give him great ideas on how to celebrate life.
Christy Valerio & Victor delos Santos
Christy and Victor work as a team to make sure that living at Newport Heights Manor is as fulfilling, comfortable, and enjoyable as possible. They are both extremely caring individuals who look after our residents as if they were there own family members.
In addition, Christy is a focused organizer who thinks outside the box. This helps us to coordinate care and communication when a resident has multiple medical professionals overseeing their health program.
Victor has a knack for helping residents relax and become part of our family. When he walks in the door, they look to hang out with him or go for a walk. He just has a way of making others feel comfortable, wanted and respected.